Mariam M. Ceesay is a seasoned customer service professional holding a Bachelor of Science in Public Administration from The University of The Gambia. With over a decade of experience in banking operations and telecommunications.
Mariam began her career at Mega Bank, where she worked as a teller from 2013 to 2019. She served as a Service Leader in Banking Operations at Mega Bank from 2019 to 2020, She served as a Customer Care Manager and double acted as Sales and Marketing Manager at Insist NET from 2020 to 2021. She was the Customer Care and Technical Operations Manager at Insist NET From 2022 to 2024.
She was appointed as the Head of Customer Experience of Access Bank Gambia Ltd in 2024.
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Mariam began her career at Mega Bank, where she worked as a teller from 2013 to 2019. She served as a Service Leader in Banking Operations at Mega Bank from 2019 to 2020, She served as a Customer Care Manager and double acted as Sales and Marketing Manager at Insist NET from 2020 to 2021. She was the Customer Care and Technical Operations Manager at Insist NET From 2022 to 2024.
She was appointed as the Head of Customer Experience of Access Bank Gambia Ltd in 2024.